Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Home Enhancement Kitchens will be known as the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:
We collect basic personal data about you through email and contact e-forms via this website. This information is initiated and freely given by yourself and does not include anything deemed as sensitive. This does however include data such as but not limited to, name, company name, address, email and phone numbers.
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our kitchen design, supply and installation services. We will not collect any personal data from you via this website beyond which required to provide and oversee this service to you.
The personal data we collect is processed by the Controller and stored on company devices; computer, mobile phones and tablets. Appropriate security measures (both in respect of IT and manual) are in place to ensure the protection and safe storage of your data. Third parties will not have access to the personal data collected via this website without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.
Your data is held on file for as long as necessary to oversee our service to you. For general enquiries/quotations without generating a sale, we would keep your data for 12 months before deletion. This is for your convenience and ours enabling us to refer back to our notes and documentation issued at the time, in case you decide to return. In some cases however, where a sale has been made and invoice produced, we are required by law to keep details of the sale together with your basic personal data (name, company name, address, contact details, details of sale etc) for a minimum of *6 years, beyond which it will be reviewed for deletion and if no longer required it will be irrevocably destroyed. *Where a guarantee has been issued, personal data retention will be extended to cover the term issued, please refer to the terms of sale.
You may at any point request to see the personal information of yours that we process and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it amended.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to have the matter investigated. In the first instance, please email the Controller: enquiries@homeenhancement.co.uk
We aim to acknowledge your request within 30 days from the date of your enquiry; Please also allow us sufficient time to investigate, process and respond to your enquiry - we will keep you updated throughout.
If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookie Policy without prior notice. Any such changes shall appear here and become effective immediately. Your continued use of our website is taken as meaning that you agree to our Policy and any such changes.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse website. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website.
We do not use cookies to collect any personally identifiable or sensitive information or to pass personally identifiable data to third parties or pay sales commissions.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Visitor Statistics Cookies via Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Googleâ€). Google Analytics uses “cookiesâ€, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States . In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of www.homeenhancement.co.uk.
Embedded Videos
Enhanced privacy mode is enabled on all YouTube embedded videos placed on this website. This means that unless the user clicks on the play button and watches an embedded video or interacts with it in some capacity, no data will be collected or stored.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies by visiting the site below:
Third-party services
We may use third-party services in order to operate our website. Please note that these services may contain links to third-party apps, websites or services that are not operated by us. We make no representation or warranties with regard to and are not responsible for the content, functionality, legality, security, accuracy, or other aspects of such third-party apps, websites or services. Note that, when accessing and/or using these third-party services, their own privacy policy may apply.
Any questions relating to our privacy notice or cookie policy, please contact us.